Patient Access Scheduler

Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks
Shift: Days
Pay Rate Type: Hourly
Location: Clinics

Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.
Min = $16.00
Mid = $18.40
Max = $20.80

Summary:

The Patient Access Scheduler is responsible for scheduling and pre-registration of outpatient procedures and obtaining all required documents and pre-certification prior to appointment. This individual obtains, verifies, and transcribes orders. He or she obtains and verifies pre-certifications for scheduled outpatient procedures and surgeries, and obtains demographic information and verification of insurance. The Patient Access Scheduler obtains and verifies pre-certifications for outpatient scheduled procedures; obtains and verifies pre-certifications for scheduled surgeries and anesthesia cases.

Responsibilities:

Schedules outpatient procedures following established guidelines and/or restrictions; ensures patients are well prepared for scheduled procedures; enters of all scheduling information; learns all modalities of scheduling and follow established protocols for each modality; utilizes appropriate functions for documentation of notes as per established guidelines; provide excellent customer service; prepares patient for exam; provides the appropriate pre exam instructions in a manner the patient understands; demonstrates awareness of ramifications of contrast allergies & take appropriate steps to prepare patient for studies with contrast according to protocol when they have these allergies. Completes pre-registration and insurance verification prior to scheduled appointment date; enters all registration information; verifies insurance coverage & eligibility; documents notes; completes MSPQ if applicable; utilizes insurance websites for verification; follows established protocols for self-pay process. Verifies and obtains pre-certification and authorizations for outpatient scheduled procedures, scheduled surgeries, and anesthesia cases, including endoscopy services; understands of prior authorization requirements and follow established protocols for obtaining and documenting prior authorizations; follows established protocols for self-pay process; provides price estimates for high dollar outpatient procedures; obtains and verifies procedure orders and all other required documents prior to scheduled appointments. Performs a full range of clerical functions in support of the department and organization; transcribes and imports orders and other required documents from Rightfax; retrieves and responds to phone messages as assigned; operate and assist others with office equipment in safe and efficient manner: i.e. telephone, fax, printer, scanner, and other related items. Communicates clearly and effectively; follows established phone system guidelines as required by department; answer incoming phone queue calls in a timely manner to meet department goals; utilizes interpreter service as needed; provides excellent customer service and friendly voice to all customers. Other duties as assigned.

Education:
Essential:
* HS DIPLOMA/GED

Other information:

REQUIRED: 1+ years related experience

Why Yuma Regional Medical Center?

Yuma Regional Medical Center (YRMC) is located in Yuma, AZ. Our purpose is building a healthier tomorrow. We strive by putting patients first as they are the center of every decision and action we take. YRMC is rooted in the community by living and breathing the dynamic nature of our region. Being committed to progress by constantly and consistently advancing healthcare, creating meaningful experiences and improving the lives of everyone around us.

Our Values

Bring Kindness | Achieve Together | Aspire For Better | Do The Right Thing | Lead With Optimism |

About Yuma, AZ

Named by the Guinness World Records as the Sunniest City on Earth with winters averaging temperatures of 70 degrees, sunny days and cooler nights.

Yuma, Arizona is a place to explore the great outdoors with hiking, jet skiing, boating and off-roading. Don’t forget to soak up the sun at the great Colorado River or one of Yuma’s many lakes.

Yuma is centrally located in Southwest Arizona, within a short drive to many popular attractions and destinations.

https://www.visityuma.com/

https://www.yumachamber.org/

Bring your skills to one of the sunniest places on earth - Yuma, AZ!

Physical Requirements and working conditions for this position will be provided to you up on interview.