Director Applications Training
Work Status Details: REGULAR FULL TIME | 80.00 Hours Every Two Weeks
Shift: Days
Pay Rate Type: Annual Salary
Location: Corporate Center
Listed is the base hiring salary range offered for this position. Actual salaries may vary depending on factors, including but not limited to skills and experience. The salary range listed is just one component of the total rewards/compensation package offered to candidates.
Min = $109,817.93
Mid = $142,763.31
Max = $175,708.68
Summary:
The Director Applications Training is responsible for the development of application and related systems training courses and materials for the trainers, super users and end users. The incumbent is responsible for designing and overseeing applications learning and development. This position is responsible for communicating with IT and operational leadership to plan and coordinate training needs throughout the lifecycle of the core IT systems (Ambulatory, Patient Access and Revenue Cycle, Business, Inpatient, and Telemedicine & Training functions). To be successful in this role, you should have solid experience organizing training and designing the educational curriculum, facilitate and integrate the use of information technology to manage and communicate data and information to support the care of patients and business operations. Support the optimization of the electronic health record and related information systems which assist clinicians and physicians in the delivery of patient care. Advocate the use of information technology throughout clinical and business operations. Direct and support Information Technology department leaders to meet the needs of clinicians, physicians, and business functions by providing solutions which are aligned with organizational goals and objectives. Reviews and negotiate contractual agreements. Serve as mentor and coach in the development of leaders and staff. Ensure on-going training and professional development of staff. This position reports to the Administrative Director of Clinical Informatics.
Responsibilities:
Planning/Vision Competency: a) Provides vision, forward thinking and strategic planning in a proactive manner while being open-minded and creative in establishing a strategic direction. b) Develops through an integration of ideas of those involved, an organized strategy to achieve both short and long term objectives for the department. Effectively communicates strategy to obtain commitment by the responsible individuals. Accountability: Leads the strategic planning process for the respective department. As plans are developed, these plans and objectives are integrated within the plans of the medical center. The incumbent works with others in leadership as well as physicians to identify and evaluate programs and emerging technologies.
Fiscal Management Competency: a) Demonstrates personal accountability for financial results through development of an annual budget and operational plan
and management of performance based on plan. b) Engages staff in efforts to contain costs and improve the efficiency and cost-effectiveness of
services. Understands the basics of health care financial management. Accountability: Establishes budget targets for department, provides oversight for the process, and holds self and other individuals accountable to compliance with the annual budget plan. Identifies program or service growth opportunities and methodologies to enhance revenues. Able tomanage to a volume adjusted budget.
Customer Service Competency: a) Exhibits unyielding commitment to providing excellent service to patients, physicians, employees and other customers.b) Demonstrates strong communication skills through effective exchange of information with others, including written and oral communication,active listening, influencing the behavior of others and building personal rapport. c) Communicates with others in an open and friendly manner, while simultaneously building credibility and rapport. d) Exhibits strong interactive skills through a demonstration of respecting others’ feelings, ideas and opinions; fosters an open interchange, displays a genuine understanding and acceptance of others. Demonstrates perceptive regarding others’ feelings, ideas and opinions. Accountability: Responsible for assuring a respectable work environment. Promotes Patient & Family Centered Care. Sets the tone in the department by communicating values and attitudes that will significantly shape the culture of the group. Models appropriate behaviors and values; sets expectations for respectful behavior with all employees. Supports collaboration between patients, families, health care practitioners, and health care leaders in policy and program development, implementation, and evaluation; in facility design; professional education, and delivery of care.
Operational Management / Quality in Everything We Do Competency: a) Exhibits a commitment to operational management and completing tasks through personal initiative, persistence. Demonstrates an ability to plan, organize, coordinate, prioritize, balance workload and follow through to achieve institutional and individualgoals and objectives. b) Demonstrates the use of good judgments and sound decision making (common sense, intuition, data collection, analytical skills, impact evaluation, communication) to systematically address problems, define alternate solutions, negotiate and facilitate implementation of solutions. c) Able to balance the need for consensus and involvement with the need for decisiveness and action. Provides consistent and open encouragement to try new and creative approaches, yet willing to decide and take a stand. Contributes new ideas and new ways of thinking to improve departmental performance and services. Identifies need for change and develops/accepts creative approaches and solutions. Participates in performance improvement activities, and by challenging processes, eliminates inefficient/ineffective procedures and waste by collaborating with co-workers or across departments to improve processes. Implements an effective and on-going program to monitor, evaluate and improve the quality of services delivered. Accountability: With the assistance of direct reports, develops processes and procedures which are effective, efficient and aligned with organizational goals and values. Responsible for coordinating and integrating intra-hospital services. Ensures division has qualified staff and needed resources to deliver safe quality care and outcomes. Establishes performance standards with which to measure effectiveness and efficiency of services.
System Thinking Competency: a) Ability to see how individual actions contribute to the overall good of the institution. Understands and is able to communicate how individual and department goals overlap with YRMC’s goals. b) Demonstrates commitment for the good of the organization while maintaining congruence with commitment to the department. c) Able to recognize and use information about organizational climate and key individuals to accomplish legitimate organizational goals. d) Aware of the importance of timing, politics and group processes in managing change. e) Able to balance department needs with the hospital needs. Skillful at reconciling the two without sacrificing the critical needs of either. Accountability: Works collaboratively with a variety of key stakeholders to achieve team, department and Onvida Health’s goals
Human Resources Management Competency: a) Able to develop others through setting clear expectations, mentoring and coaching, and holding others accountable for results.b) Utilizing work force analysis, identifies required competencies needed for effective management of human resources and can identify short and long-term staffing needs, c) Conducts oneself in an honest, credible, trustworthy manner consistent with YRMC’s values. Demonstrates an integration of values, beliefs, attitudes and behaviors through an acceptance of responsibility and accountability for individual’s own actions. Accountability: Ensures that the workforce has the necessary skills to accomplish the work required to achieve the objectives of the department. Partners with Human Resources to develop long-term human resource plans, anticipating future needs and developing employeesable to meet those challenges. Fosters an open working environment for easy access to express ideas and concerns. Demonstrates and expectations open communications. Promotes an environment that is open and collaborative while keeping the team focused on a common goal. Builds rapport, encourages teamwork, creates an environment where employees may feel empowered.
Community Competency: a) Leverage the unique system capabilities (hospital and community providers) to increase value for external and internal customers and eliminate barriers to care. b) Participate in community involvement. c) Champion community involvement in the department and throughout the organization. Accountability: Promote and encourage community involvement throughout the department. Incorporate community goals in overall departmental goals. Demonstrate involvement in community events and hospital partnerships. Maintains appropriate continued education as it relates to the role.
Education:
Essential:
* ASSOCIATE'S DEGREE
Other information:
Minimum Education Required:
Associate’s degree in healthcare, technology, education, or business-related field
Education Preferred:
Bachelor’s degree in healthcare, technology, education, or business-related field
Experience Required:
2-years’ experience in healthcare, technology, education, or business-related field
1 year experience with learning management systems or web delivery tools
Computer Navigation proficiency
1 year experience with Microsoft Office Suite (PowerPoint, Excel, Word)
Outstanding interpersonal, communication, and presentation skills
Experience Preferred:
3+ years’ experience in healthcare setting
Detailed understanding of learning management systems or web delivery tools
Experience in adult education
Epic Training experience (any application)
Technical knowledge related to Electronic Health Records
Join us at Yuma Regional Medical Center dba Onvida Health
A career at Onvida Health is more than just a job. It’s a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona.
At Onvida Health, we believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us. We’re looking for people who approach each day with a sense of possibility, a drive to make things better, and a commitment to kindness. If that sounds like you, you’re our kind of people.
If you’re looking for a career where innovation meets compassion, where you can grow and contribute to building a healthier tomorrow, Onvida Health is the place for you.
Life in Yuma, Arizona
Yuma, recognized by Guinness World Records as the Sunniest City on Earth, offers more than just sunshine. It’s a place where the great outdoors meets a welcoming, tight-knit community. Hike scenic trails, explore the Colorado River, or immerse yourself in local cultural festivals – all while embracing the beauty of this desert oasis. With easy access to larger cities and popular destinations, Yuma makes it easy to balance a fulfilling career with time for personal adventures and relaxation.
Physical Requirements and working conditions for this position will be provided to you up on interview.